Our Response to COVID-19

INPATIENT PROGRAMS ARE OPEN, AND IOP VIA TELEHEALTH. CALL FOR INFO.


New Dawn Treatment Centers (“New Dawn”)
is closely monitoring the Centers for Disease Control, the CA Dept. of Public Health, the CA Dept. of Health Care Services, and local health experts to stay informed on the most current developments related to the coronavirus (COVID-19) and it’s impact in our community.

Ensuring the health and safety of our clients and our medical, administrative and clinical team remains our top priority.
In response to the potential threat of COVID-19 community transmission, we have implemented the following safety protocols with the goal of reducing the risk of infection as much as possible at all of our facilities:

New Client Screening Safety Protocols

  • Incoming clients are screened and evaluated for potential admission in a nearby building that is completely separate from the detox and residential facilities.
  • All incoming clients are being isolated in our gender specific houses for at least 10 days, and in private rooms at no extra charge. This provides an additional level of protection for our current residents, who are housed separately from the incoming clients.
  • All of our Detox and Residential houses have a maximum occupancy of between 4 and 6 residents, thereby further reducing the risk of widespread infection.
  • Our admissions team is conducting pre-screenings on all incoming clients via phone, including asking about any signs of a fever, a cough, or respiratory difficulties.
  • Our inpatient medical team will conduct the same COVID-19 screening during the admissions process in case symptoms emerged since the initial pre-screening interview.
  • Incoming clients who present with any COVID-19 symptoms will be immediately referred to their primary care physician for testing. If they test negative for COVID-19 and are cleared by their physician, they may be re-admitted to our programs.
  • Any incoming client who reports having had contact with someone who tested positive for COVID-19, or has had recent travel to a state or country with a recent outbreak will be referred to their Primary Care Physician for testing and medical clearance before being allowed to admit.

Staff Safety Protocols

  • Staff is encouraged to stay home if they are experiencing any COVID-19 symptoms, and are not being required to provide a doctor’s note.
  • All non-essential staff and independent contractors are temporarily being prohibited from visiting any of our facilities.
  • Staff is practicing proper hand-washing techniques on a regular basis.
  • Staff is practicing social distancing from clients and other staff at all times.
  • Staff who present with any COVID-19 type symptoms will be required to be tested, and may only return back to work if they have tested negative AND their symptoms have completely subsided.
  • Staff is required to remain at a single facility during their shift, and to follow the CDC recommendations for maintaining proper hygiene and social distancing when not at work.

Safety Protocols at All Facilities

  • The frequency of professional housecleaning and disinfecting has been quadrupled at all of our facilities.
  • Clients are encouraged to remain in their individual houses as much as possible, and staff is providing counseling services individually in each of the houses.
  • Family visitation has been temporarily suspended, and family sessions are instead being facilitated via video chat.
  • Health Club visits, outside meetings and other offsite activities are currently suspended.
  • The transportation of clients offsite to nonessential appointments is currently suspended.
  • No outside visitors are being allowed into any of our facilities unless they have received prior approval and their visitation is considered “essential”.
  • Group meetings, whether for meals or for recovery activities, are being curtailed as much as possible to maintain social distancing.
  • Staff are frequently wiping down all doorknobs, screens, chairs, countertops and other shared surfaces using antibacterial products.

 

New Dawn is committed to remaining fully operational during this difficult time, because we recognize that the potential risk of harm as a result of not getting help for addiction is far greater than any risk posed by the coronavirus for the vast majority of our clients.

We will continue to be vigilant in protecting the health and wellness of our clients and staff by working tirelessly to minimize the risk of infection at all of our facilities.

Warmest Regards,

The Morton Family

For the most recent California related COVID-19 updates, please click here.