Contact New Dawn Treatment Centers
Reaching out is often the hardest step, and you do not need every answer before you call. Our admissions team at New Dawn Treatment Centers answers 24/7, with no cost, no obligation, and no judgment. You can call us, send the form on this page, or start a free insurance verification online.
If you or someone you love is in immediate danger, call 911 or go to the nearest emergency room. In a mental health crisis, you can call or text 988 to reach the Suicide & Crisis Lifeline.
We Are Here to Help
Jumpstart Your Recovery Today
New Dawn’s addiction recovery programs have helped thousands of individuals recover from substance abuse for nearly 30 years. Start your recovery process with us.
Call Today for a Confidential Assessment
(916) 741-5312
What Happens When You Contact Us
The first call moves at your pace. Our admissions process follows a few clear steps, and in most cases admission can be scheduled within 24 to 48 hours of that first conversation, depending on authorization and availability.
Talk with an Admissions Specialist
We listen to what is going on, answer your questions, and collect your insurance details.
Get Your Free Insurance Verification
We contact your plan to confirm benefits, request any prior authorization it requires, and explain your expected out-of-pocket costs before you commit.
Complete a Pre-Admission Assessment
A brief clinical screening covers substance use, medical history, and mental health so we can recommend the right level of care.
Schedule Your Start Date
We set your admission date and help with logistics, including complimentary travel assistance when you need it.
What to Have Ready When You Call
Having a few details nearby speeds things up, but you can call without them.
- Your full name and date of birth
- Your insurance card and a photo ID
- A list of your current medications
- When you last used alcohol or drugs
- A brief medical and mental health history
Find the Right Level of Care
New Dawn offers a full continuum of care under one family-owned provider, so you rarely need to change treatment centers as you progress. Tell our admissions team what is going on, and we will recommend a starting point. You can also browse all of our programs before you call.
- Medically supervised detoxOur nurses and medical staff provide 24/7 oversight to help you withdraw safely.
- Residential treatmentYou live in a gender-specific home with no more than six residents and round-the-clock clinical support.
- Luxury residential care at Dolce VitaOur luxury tier adds private bedrooms with en-suite bathrooms and chef-prepared meals.
- Partial hospitalization and Mental Health IOPYou receive up to six hours of programming a day while you sleep at home.
- Intensive outpatient treatmentMorning, afternoon, and evening sessions are available at most locations.
- Outpatient servicesContinued therapy supports you as you return to work, school, and family life.
- Medication-assisted treatment (MAT)FDA-approved medications combined with counseling help eligible clients ease withdrawal and cravings.
- Perinatal and postpartum treatmentPregnant and postpartum clients receive specialized care for their recovery.
- Aftercare and alumni supportOur alumni network keeps you connected to the recovery community after treatment.
Our Locations in Northern California and Reno
New Dawn serves clients across the Sacramento region, Northern California, and Northern Nevada. You can view every site on our locations page, or call admissions for directions, parking details, and visitor policies for a specific home or office.
SacramentoClients in the capital region can learn about care at our Sacramento location.View location →
ReddingClients farther north can reach our Redding location through the main admissions line.View location →
Reno, NevadaNorthern Nevada callers can reach our Reno team directly at (775) 502-1992.View location →Why Families Choose New Dawn
New Dawn was founded in 1987 by the Morton family and is still family-owned and operated. We have no shareholders or private equity investors, so our only priority is the people in our care. You can read more about our history and approach online.
- Small, Personal Homes
Our detox and residential homes are gender-specific and limited to six residents each, so care stays personal rather than institutional.
- Credentialed Clinicians
Our staff includes clinicians with master’s and PhD-level credentials, and you can meet our leadership and clinical team before you call.
- One Provider, Start to Finish
We provide the full continuum from detox through aftercare, so most clients never need to transfer to another provider.
- Specialty Tracks
Specialty tracks support perinatal clients, veterans, first responders, and Indigenous clients.
- In Their Words
Former clients and families share their experiences on our testimonials page.
Frequently Asked Questions About Contacting New Dawn
How quickly will someone respond when I contact New Dawn?
Our admissions line is answered 24/7, so a phone call reaches a specialist right away. Online form submissions are answered by phone. In most cases, admission can be scheduled within 24 to 48 hours of that first conversation.
What should I do if I reached out and have not heard back?
Call (916) 741-5312 and tell the admissions specialist when you first reached out so they can follow up right away. If you or a loved one is in immediate danger, call 911.
Will my insurance cover treatment?
Coverage depends on your plan and the level of care you need. New Dawn is in network with many major carriers, and our free verification shows your benefits and expected out-of-pocket costs before admission.
Is my call confidential?
Yes. Calls and insurance verifications are protected under HIPAA and other state and federal confidentiality laws. Calling does not commit you to treatment.
Who answers the phone?
A New Dawn admissions specialist answers every call, day or night. They can answer questions about our programs, your insurance, and what happens next.
Can I call on behalf of a family member?
Yes. Many of our callers are parents, partners, or adult children. With your loved one’s insurance information, we can verify their benefits and explain their options.
Do you help with travel to treatment?
Yes. Complimentary travel assistance is available, and our admissions team handles the logistics so arrival is safe and comfortable.
You can find more answers on our general FAQ page.
Still Have Questions?
Our admissions team can walk through your options with you, day or night.
Call (916) 741-5312Reach Out Today
You do not have to figure this out alone. Call our admissions team 24/7 at (916) 741-5312, or start your free insurance verification online and we will walk you through every next step.