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Here at New Dawn Treatment Centers, we check your insurance benefits for free before you commit to anything. One call or a short form tells you whether your plan covers treatment, what you can expect to pay, and which level of care fits. Family-owned since 1987, we handle the billing so your family can focus on recovery.
- No Commitment
- No Obligation
- No Fee
We Are Here to Help
We Are a Preferred Provider With Major Insurance Companies
Many treatment centers say “insurance accepted” and then leave you to bill your own plan. We do it differently. Before admission, our intake coordinators confirm your benefits and tell you exactly what your out-of-pocket costs will be.
- We confirm whether New Dawn is in-network with your specific plan, not only your carrier.
- We check which levels of care your plan covers, from detox through outpatient therapy.
- We list your deductible, copay, coinsurance, and out-of-pocket maximum, plus how much you have already met this year.
- We find out whether your plan requires prior authorization and what clinical information it asks for.
- We give you an estimate of your costs before admission, so there are no billing surprises at the end of treatment.
To start, share your name, phone number, the facility you are asking about, and your insurance company. Your member ID and date of birth are optional, but they speed things up. Keep your insurance card nearby if you can.
- No Billing Surprises At the End of Treatment
- Know Exactly What You Are Covered For and How Long
- Save Thousands by Choosing Us
What Insurance Covers
What Insurance Can Cover Across Our Levels of Care
Most plans cover medically necessary addiction treatment, but each level of care is approved on its own. Moving from detox to residential, or from residential to outpatient, often needs a new authorization. We manage those handoffs so coverage follows you through the continuum.
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Medical Detox
Plans commonly cover detox when a clinical assessment documents medical necessity. Our medically supervised detox homes hold no more than six residents, and private rooms are available for an additional fee. If you are unsure whether you need detox, that same assessment will help answer the question.
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Residential Treatment
Residential care usually requires prior authorization and periodic clinical reviews to continue. In our residential treatment program, you live in a gender-specific home with no more than six residents and round-the-clock clinical support. Our luxury residential tier, Dolce Vita, adds private rooms with ensuite bathrooms, which affects cost.
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Partial Hospitalization and Mental Health IOP
Day treatment is often authorized separately from residential care. Our PHP and Mental Health IOP offers up to six hours of programming per day while you sleep at home.
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Intensive Outpatient Program
IOP typically has its own authorization rules and lower cost-sharing than live-in care. Our intensive outpatient program lets you keep work, school, or family routines while attending structured therapy several days a week.
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Outpatient Services
Outpatient therapy is the most widely covered level of care, usually with a per-visit copay. Our outpatient services support people stepping down from higher levels of care or starting at a lighter intensity.
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Medication-Assisted Treatment
MAT coverage depends on the medication and your plan's formulary, and some medications need prior authorization. Our coordinators handle those requests for our medication-assisted treatment program, which pairs medication with counseling.
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Aftercare and Alumni Support
Ongoing support after treatment matters, because a return to use is most common in the first months after discharge. Every graduate has access to our lifetime aftercare and alumni support.
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Postpartum Treatment
Pregnant and postpartum clients often have unique coverage questions, especially when a new baby is added to a plan. We verify benefits for our postpartum treatment program with the same care.
How It Works
How Insurance For Rehab Works
A few terms come up in nearly every verification, and knowing them makes the call easier.
A verification of benefits (VOB) confirms your coverage, network status, cost-sharing, and authorization rules for a specific provider. At New Dawn, it is free and happens before any commitment.
In-network providers have a contract with your plan, so you pay negotiated rates. Out-of-network care can mean higher cost-sharing and being billed for the difference.
Prior authorization is your plan's approval of care before it begins, based on medical necessity. For many employer plans, federal rules generally call for a decision within 72 hours on urgent requests and 15 days on standard ones. We submit these requests for you.
Yes. Federal parity law requires most plans that cover substance use treatment to apply limits no more restrictive than those for medical care.
You can appeal. Most plans allow at least 180 days to file an internal appeal, and many offer an independent external review.
Admissions
How Verification and Admission Work
Getting started takes less time than most families expect. Here is what happens after you reach out.
- Call or send the form: Our admissions team answers 24/7, listens to what is going on, and collects your insurance details.
- We verify your benefits: Verification starts during that first call and is completed at no cost before you commit to anything.
- Complete a free assessment: A free, confidential pre-admission assessment helps us recommend the right level of care for your situation.
- We handle authorization: Our coordinators request any prior authorization your plan needs and confirm your expected out-of-pocket costs.
- Arrive and begin care: Most clients are admitted within 24 to 48 hours of the first call, and we help with logistics along the way.
On admission day, bring a government-issued photo ID, your insurance card, and a 30-day supply of current prescriptions in their original labeled bottles. You can also review the full list on our frequently asked questions page.
New Dawn Benefits
Why Families Choose New Dawn
Family-Owned and Operated Since 1987
We have no shareholders or private equity investors, so our only priority is the people walking through our door. Learn more about New Dawn and our history.
Small Homes With Six Residents or Fewer
Our detox and residential homes are gender-specific and limited to six residents each, so care stays personal rather than institutional.
Experienced Clinical Teams
Our staff includes clinicians with master’s and PhD-level credentials, and every client has a dedicated therapist and certified counselor. You can see who leads care on our Meet the Team page.
A Full Continuum Under One Provider
From detox through lifetime aftercare, one team coordinates each transition, including the insurance authorizations between levels of care.
Independently Recognized
New Dawn is CARF accredited, LegitScript certified, a NAATP member, and was named to Newsweek’s “America’s Best Addiction Treatment Centers 2022.” Read what families say in our testimonials.
Why Choose Us
The New Dawn Difference
Our unique curriculum incorporates teachings of TJ Woodward’s Conscious Recovery as well as Dr. Stephanie Covington’s trauma-informed and gender-responsive programs.
- DHCS Licensed, NAATP, & Carf Accredited
- Licensed & Masters Level Therapists
- Major Insurance Accepted - Verify now
- Separate Men’s & Women’s Programs
- Lifetime Aftercare Support
- Largest Alumni Network in California
- Private Rooms w/ Ensuite Bathrooms
- Trauma Informed Therapy Including A.R.T.
- Evidence-Based Therapies
- Content review by our Clinical Director
FAQs
Frequently Asked Questions
In most cases, yes. Most private plans cover medically necessary addiction treatment, and federal parity law requires that coverage to be comparable to medical benefits. What you pay depends on your plan, network status, and level of care. A free verification gives you a clear answer.
Verification begins during your first call and is completed at no cost before you commit. Most clients are admitted within 24 to 48 hours of that call, depending on authorization and availability.
For covered services, you pay only your plan's copay or deductible, and we never charge more than that. Your exact amount depends on your deductible, coinsurance, and out-of-pocket maximum, which we confirm before admission.
No, not from us. Calls and verifications are confidential, and we share nothing without your written consent. Your plan may mail an explanation of benefits to the policyholder, and our team can explain how to request confidential communications.
Coverage length depends on medical necessity and your plan's terms, not a fixed number of days. Plans typically approve care in stages and review progress to extend it. We handle those reviews with your plan as treatment continues.
You can appeal. Ask for the denial in writing, note the deadline, and call us. Most plans allow at least 180 days to file an internal appeal, and many offer an independent external review.
You still have options. Our Treatment Pricing Guarantee, financing through My Treatment Lender, and discounts for veterans, first responders, union families, and alumni can help. Private pay is also available after a confidential conversation about cost.
Welcome to New Dawn
Verify Your Benefits Today
Reaching out is often the hardest step, and you do not have to have every answer before you call. Our team will check your coverage, explain your costs, and help you decide what comes next, with no pressure and no obligation.
Call (916) 741-5312 any time, fill out the verification form below, or send a note through our contact page. Not sure treatment is needed yet? Our free self-assessment quiz can help you take stock.
We Are Here to Help